Price match Promise
Welcome to Luxura, where our unwavering commitment lies in providing our valued customers with exceptional products, unparalleled customer service, and unbeatable value with every purchase. We are dedicated to ensuring that our prices remain highly competitive in the market. To guarantee our customers the best rates in the UK, we consistently compare and adjust our prices against our competitors.
If you happen to find the exact same product elsewhere at a lower price, we assure you that we will match or even beat that price, as long as the following conditions are met:
– The item you found at a lower price is identical to the item we offer.
– The item you found at a lower price is brand new, boxed, and not classified as factory seconds or damaged/used goods.
– The retailer advertising the item is legitimate.
– The item is currently available from the retailer advertising the lower price.
– The price includes VAT.
Please be aware:
* Luxura reserves the right to decline the Price Match Promise if it would result in an overall loss for the company.
* Price Match Promise does not apply to prices listed on auction websites like eBay. Additionally, it only applies to items available for sale at genuine furniture retailers.
To request a price match, simply send an email to firstname.lastname@example.org and provide the following details:
– Item name and product codes for your entire order, if applicable.
– The price from the alternative retailer.
– The website address where the lower price is advertised.
– Your contact name and phone number.
We will respond to your request within 1-2 working days. Thank you for choosing Luxura.